SINCE 1974 GBS has been manufacturing and distributing a range of commercial cooking appliances for the Canadian grocery, foodservice and hospitality industries. While GBS initially operated solely in the Province of Ontario the company now operates from Dartmouth to Victoria and as far north as the Arctic Circle. Our clients range from several of the largest most recognizable names in the grocery and foodservice segments right thru to those beautifully unique individual owner/operator restaurants in your neighbourhood.
GBS was initially a manufacturer of rotisserie equipment supplying large and small grocers in the Ontario market. In the spring of 2001 the company was purchased by the Douglas Group of Companies and Mr. Paul Douglas, the primary shareholder of the Douglas Group. Mr. Douglas immediately set on the task of improving all aspects of sales, service and support by expanding the GBS product lines and re-investing in staff and support technology. This re-investment took the GBS product line from four items to the current 200+, and it allowed the company to offer more products and services to an ever growing list of customers. GBS has built a solid group of highly trained service technicians to support their growth, so a customer making a purchase in Toronto, St. Johns, or Vancouver knows they will receive the same great service right across the country.
In 2003 GBS made its first substantial sales foray into Quebec, moving into the Maritime provinces in ’05 and into western Canada in 06. Mr. Douglas and his team of professionals now support hundreds and hundreds of customers across Canada, ranging from some of the largest multi unit operators in the country right down to the small single unit restaurant on your local corner. What has allowed GBS to grow over the past several years is their published motto/mission statement “the Foodservice Company with the emphasis on SERVICE”! GBS treats each and every client the way they expect, their business is the MOST important. This is only been achievable due to the commitment and experience of the entire GBS team.
In addition to a backbone of traditional type equipment, rotisseries or fryers for example, GBS offers a wide range of unique, energy or labour saving equipment. In the current line-up GBS boasts five “KI Award” (Kitchen Innovations) winning products – truly offering existing or future clients some of the most innovate equipment opportunities in the marketplace. The GBS team, and Paul Douglas in particular, search the world looking for solutions to common commercial cooking issues thus ensuring that if it’s new, if it’s unique and if it’s going to solve an issue GBS is likely the place to look.
As we move into 2014 the focus of everyone at GBS continues to be customer service and satisfaction. By continuing to focus on the fundamentals of good service our customers past, present and future can rest assured that what they purchase will be quality, will be fairly priced and will be fully supported.
